Responsible Gaming

Gaming Should Be Entertainment

At Zacky Santos, we believe that casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Casino games are designed with a house edge, meaning that over time, players are statistically more likely to lose than win. Play only with money you can afford to lose, and never gamble with funds needed for essential expenses such as rent, food, or utilities.

Age Verification

Gaming is strictly for adults only. In Brazil, the legal age for gambling is 18 years old. We are committed to preventing underage access to our content and services. By accessing this website, you confirm that you are at least 18 years of age and meet all legal requirements in your jurisdiction to participate in casino gaming.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs in your own behavior:

• Chasing losses by gambling more to recover money you've lost
• Thinking about gambling frequently when not playing
• Hiding gambling activity from family, friends, or a partner
• Lying about the amount of time or money spent gambling
• Experiencing relationship or work problems due to gambling
• Borrowing money to fund gambling activities
• Feeling anxious or irritable when trying to cut back or stop
• Gambling to escape negative emotions or problems
• Needing to gamble with increasing amounts for the same excitement
• Failed attempts to reduce or stop gambling

If you recognize any of these signs in yourself, it may be time to seek help.

Self-Help Tools

Most casino operators offer built-in tools to help you maintain control of your gaming. These tools include:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose before automatically stopping play
• Reality Checks: Receive notifications at regular intervals during play sessions to help you stay aware of time and money spent
• Session Time Limits: Automatically end your gaming session after a set duration
• Self-Exclusion: Voluntarily exclude yourself from accessing a casino for a period of time you choose

We encourage you to use these tools proactively. Speak with customer support if you need help setting up any of these features.

Support Organizations

If you or someone you know is struggling with problem gambling, professional help is available. The following organizations provide confidential support:

Brazil

• ABRAGO (Associação Brasileira de Familiares e Amigos de Dependentes de Jogo) – Support for families and friends affected by problem gambling
• Programa de Atenção ao Jogador Patológico (PÁJP) – Clinical treatment and counseling services
• CVV (Centro de Valorização da Vida) – Crisis support and emotional assistance (24/7) – Phone: 188

International Support

• GamCare (UK) – www.gamcare.org.uk – Free, confidential support and counseling
• GamStop (UK) – www.gamstop.co.uk – National self-exclusion scheme
• Gambling Help Online (Australia) – www.gamblinghelponline.org.au – Counseling and support services
• Responsible Gambling Council (Canada) – www.responsiblegambling.org – Research and prevention resources
• National Council on Problem Gambling (USA) – www.ncpgambling.org – Helpline and support directory
• Bundeszentrale für gesundheitliche Aufklärung (Germany) – Information and resources on gambling disorders

Seek Help Today

If you believe you have a problem with gambling, please reach out for help immediately. Problem gambling is a treatable condition, and seeking support is a sign of strength, not weakness. Contact one of the organizations listed above, speak with a mental health professional, or confide in someone you trust. Recovery is possible, and help is available.

You are not alone. Reach out today.